Referral and Allocation Officer
This is a Fixed Term, Salaried vacancy that will close in {x} days at {xx:xx} BST.
The role
As a member of our Domestic Abuse Services you’ll be providing triage and administrative support to ensure the smooth delivery of our co-ordinated response to high risk domestic abuse services in Derbyshire
.Job requirements
- Act as the first point of contact for internal and external contacts, responding to enquiries over the phone, face-to-face, and electronically from various agents.
- Process referrals into the service and using risk assessment tools to determine suitability.
- Support the smooth running of the service by organising and scheduling meetings, preparing and distributing agendas and minutes, and ordering necessary resources.
- Assist in gathering and analysing data, conducting research, and preparing reports to contribute to service development and meet reporting requirements for commissioners.
What we’re looking for
- Experience working with private, confidential and complex information and dealing with customer files and updating records, using a case management system.
- Have an understanding of the dynamics in a domestic abusive
- relationship.
- Be confident to assess risk in abusive relationships.
- Have an understanding of safeguarding of vulnerable adults and children.
- A genuine passion for helping others and an understanding of relationship abuse including the dynamics and behaviours displayed.
- Flexiblity with great organisational skills.
- Full UK Driving License and a car.
- DBS check required.
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now!
We will be interviewing as we go so the vacancy may close earlier than scheduled if we find the right person.
#Derbyshire #DomesticAbuse #RelationshipAbuse #FullTime #GreatBenefits #JobsThatGiveBack #ReferralandAllocationsOfficer #Safeguarding
INDLOW
Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Glow is the catalyst for change in our community and our sector. We’re working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great.
Watch the video below to hear from some of the people we've supported.
Why choose us
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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